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Tag Archive social media marketing

Are Hashtags Effective on Facebook? Here are Three Ways You Can Use Them to Serve Your Small Business.

You might be wondering as a marketer whether or not you should utilize hashtags in your Facebook marketing strategy. As with any marketing tactic, it is imperative that you put yourself in the mindset of your target audience and cultivate a realistic understanding of their behavior. How might the viewer be impacted by the hashtag? What behavior, if any, would result?

As with many social media trends, marketers get tempted jump on the band wagon before completely accessing how it will benefit their brand. Not everything from a marketing standpoint, will be applicable to your business goals so be sure to align your objectives with your specific marketing tactics.

Loading up your Facebook posts with hashtags without a clear understanding of how they may or may not impact you is careless, especially if it can actually hurt your reach. Research has shown than posts decrease in reach in correlation with a greater number of hashtags used.

Let’s consider how your Facebook followers and post viewers might utilize the hashtags in your post. Social media users generally search a particular hashtag to learn more about topics they care about. Ask yourself how the use of hashtags in your Facebook post will benefit your viewer.

If you can figure out a way to legitimately and authentically tie in your brand’s message with a trending topic, Facebook hashtags can work for you. In many cases, if you are a small brand, this could be a challenge.

Having a clear cut objective with your hashtag use however, could be beneficial to your promotional and marketing goals. Here are 3 ways using hashtags could be beneficial for your small business:

  1. You are running a contest or promotion and you want to house submissions.

Let’s say you want the community to submit their best local nature pictures for a contest. Creating a uniquely branded hashtag that encompasses the name of your area and the particular contest, and then requiring entrants to include the hashtag would be an appropriate application.

  1. Supporting a mission or initiative

If you were looking, for example, to support the #shoplocal initiative, using the hashtag ¬†could add to the credibility of your post and loyalty to your brand. It doesn’t necessarily mean that you will get direct business or sales as a result of using a hashtag such as this but Facebook followers who support and identify with the shop local initiative may be more inclined to do business with you in the future.

  1. Just for fun…

Sometimes the use of fun hashtags can add to the humor of your posts and likeability of your brand. One of the reasons people use Facebook is to be entertained. Using funny hashtags can endear them to you and show your fun side if that is suitable for you.

To recap, apply discernment when considering any marketing tactic such as hashtags to make sure you are utilizing your resources and efforts appropriately.

Facebook Reach Decline-3 Tips to Help You Survive

Facebook’s culture is primarily comprised of personal interactions. Users utilize the platform as a means to stay connected with friends and family. They also respond favorably to content that adds some form of value for them. Posts that educate, entertain, inspire or provide helpful tips fit appropriately into the niche of this social platform.

Because Facebook’s mission is to create a more user-friendly experience, they will be more likely to show “value-added” content in the newsfeed. This is great for users but does provide some challenges for marketers. Remember, people are not on Facebook to be sold to. If the majority of your posts are promotion-oriented, it could negatively impact your reach. For your brand to thrive, you’ll need to determine how you can align yourself with these values and the ever-changing environment of Facebook.

Now, with Facebook’s increased efforts to drive more conversation in the newsfeed, engaging content is more pertinent as ever. As it has been in the past, Facebook is looking for more than a post like from its users. Posts that ignite conversation- that motivates users to contribute with a more “thought out” response will fare better with reach than posts that merely elicit a like or no response at all. As a consequence to not getting engagement with comments from viewers, the reach of your posts have the potential to decline.

It seems obvious, but providing valuable content is more…valuable. There is no substitute for it. This doesn’t mean you can’t or shouldn’t post fun or frivolous content, but you shouldn’t rely on it as the backbone of your social marketing strategy.

What you put in, in essence, is what you’ll get out of it. If you create insightful, thought-provoking content, you’ll be more likely to encourage more engaged comments. Conversely, if your posts don’t carry much weight, the comments, if any, will be comparable and your post reach can suffer.

With a trend of users becoming more “passive” on Facebook, getting a response will pose a challenge. This, however, gives marketers the opportunity to provide followers with meaningful content they really care about. It’s up to you to decide what that is and how to engage your audience.

Though there are many unique ways to get your followers engaged with your brand, Here are 3 examples of content your customers might enjoy:

1. Tell Your Unique Story

Is there an interesting story about how your business got started? Customers are always interested in how their favorite brands came to be. Any content that shares the “behind the scenes” perspective generates interest from loyal followers.

2. Profile An Employee

People like to read about people. It totally humanizes a brand. Plus, acknowledging the great service and work of an employee conveys a powerful message about your business. It shows that you value your employees and that you care about the people behind the scene. This has greater impact if your employees interact with customers and are recognizable on Facebook.

3. Thank Your Customers

Like acknowledging employees, showing that you appreciate and value your customers, goes a long way, especially if it’s coming directly from the owner. A short video with a heart-felt message will endear followers to your post and your brand.

Like previously stated, these are just a few content rich post ideas that have the potential to engage your viewers. As a business, you can explore what types of content customers would enjoy and benefit from reading.